Infrastructure Technician Level 3 (21/22)
Course Overview
An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and trouble shoot non routine problems. The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organisations productivity. Ideal for those with 12 months or more experience working in a IT focused or a similar role, this Level 3 apprenticeship programme is a great opportunity for apprentices that have already completed a junior management apprenticeship programme or equivalent full-time course and would like to further enhance their knowledge and skills. This programme is ideal for young people with work experience right through to mature apprentices wanting to retrain.
What topics are covered?
Cabling and connectivity Antennas, wireless systems and IT test equipment Maintenance processes Architecture of computer systems Numerical skills and binary Networking skills and secure network Operating systems (similarities, differences and benefits) Operating remotely Mobile devices Security integration Cloud and Cloud Services Disaster recovery and planning Coding and logic Business processes Business relevance
Frequently asked questions
An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and trouble shoot non routine problems. The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organisations productivity. Ideal for those with 12 months or more experience working in a IT focused or a similar role, this Level 3 apprenticeship programme is a great opportunity for apprentices that have already completed a junior management apprenticeship programme or equivalent full-time course and would like to further enhance their knowledge and skills. This programme is ideal for young people with work experience right through to mature apprentices wanting to retrain.
Apprentices without level 2 (GCSE 4/C) in English and Maths will need to achieve this level prior starting the apprenticeship programme.
Apprenticeship Standard Level 3 BCS Infrastructure Technician L3 Register with the IT Technicians confirming SFIA Level 3 Professional Competency
Classroom and work based teaching and assessment to monitor, knowledge, skills and behaviours to ensure industry competencies.
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